You must be 18 years of age to shop at isleofmoenshop.com

Prices

All prices mentioned are in Danish kroner and incl. 25% VAT and currently applicable taxes.

We reserve the right for out-of-stock items, typing errors, price changes without notice, tax changes and for price and currency changes coming from outside.

Terms of payment

Isle of Møn Spirits accepts payment with:

Paypal

Mobilepay

Dankort/VISA-Dankort. - Payment will only be debited from your account when the item is dispatched.

American Express

MasterCard

No fee is charged when paying at www.isleofmoenshop.com

Security when paying by credit card

Isle of Møn Spirit uses an approved payment server that encrypts all your card information with SSL (Secure Socket Layer) protocol. This means that your information cannot be read.

Responsibility

Isle of Møn Spirits is not responsible for any delays from our carriers. Isle of Møn Spirits is subject to the applicable laws and regulations on product liability in Denmark and the EU at all times.

Delivery conditions

The item is delivered within three working days unless a later delivery date is agreed.

Right of return

If you find that the goods are missing/damaged, please contact us immediately.

A 14-day right of withdrawal is granted on various goods.

Please contact us before goods are returned, as we refer to the Consumer Contracts Act, chapter 3, §5, subsection 3 points 4, from which it appears that food/drinks are not covered by the right of return, which is why returns without prior agreement are not possible.

Right of complaint

The right of complaint is granted in accordance with to the Purchase Act, which means you have a 2-year right to complain.

However, it is a prerequisite that these errors or defects have not arisen as a result of incorrect use of the product or other damage-causing behavior that has led to the defect. You must advertise within a reasonable time after you have ascertained the defect. If you complain within 2 months, the complaint is always considered to be timely.

We reserve the right to remedy a defect/replace with an undamaged item rather than refund the purchase price. That is your item will be repaired, or you will be sent a new item as a replacement for the one being complained about, if your complaint is justified. If the complaint is justified, we will of course refund your (reasonable) shipping costs.

Complaints and return of goods

In the event of errors, omissions or missed deliveries, please contact:

Isle of Møn Spirits

Fanefjordgade 12

DK – 4792 Askeby
Telephone: +45 22393630
Email: contact@isleofmoen.com

Goods are also returned to this address - please note that we do not receive packages sent by cash on delivery. Returns can also be made by refusing receipt or handing the item over personally to us. It is not a requirement, but the expedition is promoted if adequate information accompanies the package - for example, a copy of the order confirmation or invoice.

Personal data policy

Your information about name, address, telephone number, etc. is treated completely confidentially and is used to process your order. The information is never passed on to third parties. Legal requirements for business accounts mean that we have to store your personal data for five years, after which it is deleted.

When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why. The data controller on isleofmoen.com is Isle of Møn Spirits.

As registered with Isle of Møn Spirits, you always have the right to object to the registration. You also have the right to access what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this should be directed to Isle of Møn Spirits via e-mail contact@isleofmoen.com

Additional questions

More information about security when trading on the Internet can, for example, can be found at the address consumer safety.dk .

Complaints

If we have delivered a product or service that has not met your expectations, you have the opportunity to complain to a new common European complaint system called "ODR"
Click this link to submit your complaint to ODR (Online Dispute Resolution)

The trading conditions apply to private individuals who buy goods for delivery in Denmark - but not Greenland and the Faroe Islands, unless otherwise agreed.

Outside Denmark? Pick your country and get the delivery costs. We only ship to the listed countries. The price on delivery depends on the size of your order and your shipping address.

Our registration data is:

Address: Isle of Møn Spirits, Fanefjordgade 12, 4792 Askeby
Tel.: +45 22393630
Mail: contact@isleofmoen.com
CVR no.: DK – 28225377